My dog-child, Grace, is always in good hands at Bed and Biscuit. While you're away, you can rest assured that the facilities are in great condition and that your beloved companion is being take care of and shown all of the love that they can muster up. Laszlo and his wife have assembled a team at Bed and Biscuit, who's mission is to keep our animals safe, well-fed, and socialized (should you choose that) with other animals of a similar size or a with one of the staff. You don't have to bring anything extra because Bed and Biscuit has it all. Whenever we leave Grace, we always bring her bed because it's something that has her scent and to which she is accustomed to sleeping on. We've just gotten an additional dog, and I know that once she's ready, she'll enjoy Bed and Biscuit, too!
I am unsatisfied with the customer service I received at the Bed and Biscuit. We brought him with a harness, because he pulls when he gets excited and chokes himself. The owner did not put the harness on the dog and brought him out with his leash around his neck. Additionally, when I communicated with the owner initially it was my understanding the flat rate was $30.00 and then there were additional services you could put on top of that. When I arrived the other owner asked if I wanted group play which was an additional $12.00. I said isn't the flat rate $30 I don't think I can afford it and she stated no the flat rate was $20.00. So, for a bill that I initially expected to be $160.00 plus tax ended up being $210.00 when I arrived. The owner stated what I initially thought the flat rate was, and we ended up having to pay the whole bill. We will not be bringing him back.
Very friendly, flexible staff. Our dog goes weekly for daycare and has a blast! We're so grateful for this place!
Bed & Biscuit is amazing. Our ridgeback LOVES coming here. We have been boarding him here for a while, anywhere from a couple nights to long trips. It is such a relief to leave your doggo somewhere you know he's happy. The owners/employees are very nice and responsive in communication/booking.
Been bringing my pups there for well over 10 years. Great place!!!!
Bed And Biscuit Of Ithaca Country Club For Dogs And Cats is a US Store based in Ithaca, New York. Bed And Biscuit Of Ithaca Country Club For Dogs And Cats is located at 419 Van Dorn Rd S, Ithaca, NY 14850, USA.
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