Was way over charged for an auto part I needed for my Dodge Intrepid. When I took it back for a refund they told me I still had to pay over $100 for a restocking fee. OUTRAGEOUS!!! I will never give them business again.
I've lived in Ithaca over 35 years and know a lot of people. The word gets around and places like this only screw themselves.
I have dealt with both sales and service at Pritchard Automotive. Both experiences were fantastic. Sales knew exactly what car was perfect for me. And service was thorough and attentive. I especially appreciated a phone call from the owner checking in on how my car was performing after I had a service done on my car. They are a quality business, and while not always the least expensive option, you get a lot more for what you pay for.
Honest, family owned business.
Reliable and trustworthy
I love this place. Great service, great people.
Pritchard Automotive is a US Car Dealer based in Ithaca, New York. Pritchard Automotive is located at 304 S Cayuga St, Ithaca, NY 14850, USA.
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