I've always thought ACE hardware stores are excellent, and I am sad this one is not able to put up a very large sign to advertise its presence (apparently it's a rule of the Triphammer Mall). Their store brand quality is very good, the people are knowledgeable, can answer home repair questions, and are friendly. I do recommend it, Agway across the street is fine but ACE is fun to walk around in and look at things and remember things you need, more of the old-fashioned ambiance but well-stocked.
Great selection, knowledgeable staff and terrific hours to grab the tools or materials you need to get the job done. Ace is "The Place" when I need it quickly and it has to be the right solution. The owner John is usually on site and is very involved in stocking the right solutions and providing excellent customers service everyday throughout the store. Stop in and be prepared for a very high level of quality, helpfulness, service and empowerment that you just won't get from a big box store.
Very good selection and staff that is very welcoming and always willing to go the extra mile. For instance, they helped me cut a thick aluminum plates I purchased at the store into little pieces.
I walked into Ace Hardware N. Triphammer Rd and was greeted by this guy who was extremely welcoming and down-to-earth friendly. There was no salesman type feeling, rather more a like a guy who was genuinely interested in me as a person with an ability to connect on a friendship-like level. I wasn't there as a customer, but as a the "Google Guy" hoping to bring the Google Street View project inside the store. Quite often I get treated like a telemarketer by businesses, but the staff and the owner of this hardware store treated me like just a normal guy. Within minutes it seemed like these guys were either great friends or even close bothers, and I felt like they welcomed me into that same "family". As I did my thing I took notice of a customer that came into the store and that they treated this guy the very same way - a pure and genuine friendship-level respect and interest.
Fantastic service and friendly knowledgeable staff.
Since leaving the store that day I have recanted my experience with these guys several times and I honestly look forward to returning as a customer as I know without question that I will be treated as a friend and get that kind of service. Honestly, all businesses really should act like these guys do - first rate all the way! Please - go to this store and you'll see what I mean.
Ace Hardware Of Ithaca is a US Hardware Store based in Ithaca, New York. Ace Hardware Of Ithaca is located at Triphammer Marketplace, 2255 N Triphammer Rd, Ithaca, NY 14850, USA.
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