There's a bit of an elitist mindset here, they sneer on anyone who wants or owns a budget bike.
All in all, like a trip to the dentist's office. I don't want to go, but I sometimes have to.
I want to like these people, I really do. They are knowledgeable, quick, and have good service overall. I don't have any complaints in the QA department.
Good selection and get you pretty much anything you want. Not too shabby prices either.
Knowledgeable staff with an elitist attitude. Didn't have much concern about helping me pick out a bike, especially once they realized I want buying a multi thousand dollar bike.
sucks so much terrible people fixes in 2 months never fixed my brakes everyone who sent a good reveiw is wrong
Nice people and take care of my bike if there is anything wrong. Also my bike has a slightly of balance brake.
What I do not like is their upsell. Beware of taking your bike in for service here, they will try to sell you all sorts of tune up services. IMO, only go there if you are absolutely certain you cannot do a job yourself. They are on the expensive side, so you should be prepared to say no to the "brake adjustment" or similarly named service, what they do could be done by any reasonable person in 5 minutes, definitely not worth the $10–15 they charge for each brake.
The Bike Rack is a US Bicycle Store based in Ithaca, New York. The Bike Rack is located at 409 College Ave, Ithaca, NY 14850, USA.
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